Billing & Prices
- When will I receive my free month from the promotion code?
- When will I receive my bonus for recommending a new customer?
- How much do you pay me for my products and what is this price composed of?
- Why do you pay me this price for my products?
- Why am I not allowed to set SPACEGOATS a fixed price but only a flexible RRP for the sales price of my products to Amazon end customers?
- How is the selling price of the products that I am selling to SPACEGOATS made up?
- What does the invoice number look like and what do the digits mean?
- What do I have to transfer to SPACEGOATS and what do I have to specify in the bank transfer?
- How is the difference amount being calculated?
- When do I receive my credit from SPACEGOATS?
- Why do I not receive the full amount of credit for all articles I sent to Amazon?
- Why are 10% of my payout withheld every month?
- How many items do I need to sell in order to qualify for the item fee of 0.32€?
- Why do I have to pay a surcharge of €1.00 per item if I over-deliver to SPACEGOATS?
- According to the agreement, I have to pay a fee of €5,00 to SPACEGOATS for each implemented product if I decide to not sign the contract. Do I have to pay for each ASIN or each article?
- For every product shipped by SPACEGOATS I have to pay a fee of € 0,50. Do I pay it as a net or gross price?
- How are remissions accounted for?
- How does the billing process work at SPACEGOATS?
- How is the commission payment for “Other services from SPACEGOATS shipping provision” and “sum of the difference between net-profit and net-sales to SPACEGOATS” put together?
- What happens if DHL or Amazon loses some of my products?
- Why is the delivered quantity on my invoice bill different from what I actually delivered to Amazon?
- Why am I still receiving bills after I have cancelled my contract?
- What do I have to consider when changing the name of my company?
- How much does a change of name or an account transfer cost?
- Why might I still receive documents with a VAT rate of 16% or 5% in 2021?
- How does the Galaxy help me understand my billing?